Complaints

We always aim to provide a high-quality service to our customers. However, if you encounter any problems and we are unable to resolve them, you can take your complaint to an independent ombudsman.

Our advice is covered under the Financial Ombudsman Service.

Address

6th Floor, Standon House
21 Mansell Street
London
E1 8AA

Contact us

Email

Your home may be repossessed if you do not keep up repayments on your mortgage.

Capital Private Finance is an Appointed Representative of Mortgage Intelligence which is authorised and regulated by the Financial Conduct Authority under number 305330 in respect of mortgage, insurance and consumer credit mediation activities only.

Registered address: Countrywide House, 6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Caldecotte, Milton Keynes, MK7 8JT.
Registered in England & Wales under number 07552028.

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